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UK Office
24-26 Arcadia Avenue, Dephna House #105, London, Greater London, United Kingdom, N3 2JU

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Frequently Asked
Questions

What images are supported?

At the moment our background remover works very well for photos of persons, products and cars, but some images aremore challenging than others. We recommend uploading a few images to the free version to get an impressionof the quality level for your specific images. You can also try 1 image for free by signing up.

All subscriptions are covered by a 14 Day Money Back Guarantee: You get a full refund within 14 days if youare unsatisfied with the results (restricted to 50 downloads). Have a look at our Refund Policy.

Subscriptions with 7,500 credits per month or more: You only pay for images that meet your required qualitylevel.

What if I am unsatisfied with the results?

At the moment our background remover works very well for photos of persons, products and cars, but some images aremore challenging than others. We recommend uploading a few images to the free version to get an impressionof the quality level for your specific images. You can also try 1 image for free by signing up.

All subscriptions are covered by a 14 Day Money Back Guarantee: You get a full refund within 14 days if youare unsatisfied with the results (restricted to 50 downloads). Have a look at our Refund Policy.

Subscriptions with 7,500 credits per month or more: You only pay for images that meet your required qualitylevel.

Is removal.ai free?

At the moment our background remover works very well for photos of persons, products and cars, but some images aremore challenging than others. We recommend uploading a few images to the free version to get an impressionof the quality level for your specificimages. You can also try 1 image for free by signing up.

All subscriptions are covered by a 14 Day Money Back Guarantee: You get a full refund within 14 days if youare unsatisfied with the results (restricted to 50 downloads). Have a look at our Refund Policy.

Subscriptions with 7,500 credits per month or more: You only pay for images that meet your required qualitylevel.

Can I cancel/upgrade/downgrade my subscription?

At the moment our background remover works very well for photos of persons, products and cars, but some images aremore challenging than others. We recommend uploading a fewimages to the free version to get an impressionof the quality level for your specific images. You can also try 1 image for free by signing up.

All subscriptions are covered by a 14 Day Money Back Guarantee: You get a full refund within 14 days if youare unsatisfied with the results (restricted to 50 downloads). Have a look at our Refund Policy.

Subscriptions with 7,500 credits per month or more: You only pay for images that meet your required qualitylevel.

What payment methods do you support?

At the moment our background remover works very well for photos of persons, products and cars, but some images aremore challenging than others. We recommend uploading a few images to the free version to get an impressionof the quality level for your specific images. You can also try 1 image for free by signing up.

All subscriptions are covered by a 14 Day Money Back Guarantee: You get a full refund within 14 days if youare unsatisfied with the results (restricted to 50 downloads). Have a look at our Refund Policy.

Subscriptions with 7,500 credits per month or more: You only pay for images that meet your required qualitylevel.